NRG Mechanical Ltd. Privacy Policy

Privacy Policy

Last Updated: January 11, 2026

Plain-Language Summary:
We collect only the information needed to communicate with you, provide HVAC services, and operate our business. We do not sell personal data. Some information may be shared with trusted service providers to help us function effectively.

Who We Are

NRG Mechanical Ltd. (“we,” “us,” or “our”) is an HVAC contractor operated by Jermaine Gracey.
Address: 42 Overrwood Ave, Toronto, ON, M6S 7X4
Email: [email protected]
Phone: 4160000000

Information We Collect (or May Collect)

Contact details (name, email, phone number, address)
Service and appointment information
Communication records (emails, calls, support inquiries)
Website usage data and basic analytics
Payment-related details (processed through secure third-party systems)

How We Use (or Might Use) Your Information

Provide and manage HVAC services
Respond to inquiries and customer support requests
Send service updates or administrative communications
Improve our website and operations
Meet legal, safety, and regulatory requirements

Analytics and Website Systems

Our website may use analytics and standard tracking technologies to understand traffic and usage patterns. These tools collect aggregated or anonymized data where possible.

Data Sharing

We may share information with trusted third parties who assist with scheduling, payments, IT services, analytics, or compliance. Data is shared only as necessary and under appropriate safeguards.

Data Retention

We retain personal information only as long as needed for business, legal, or operational purposes, after which it is securely deleted or anonymized.

Security

Reasonable administrative, technical, and physical safeguards are used to protect personal information. No system is completely secure, and absolute security cannot be guaranteed.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. Requests can be made by contacting us using the details above.

GDPR & UK Addendum

For individuals in the EU or UK, NRG Mechanical Ltd. acts as a data controller. You have rights to access, rectification, erasure, restriction, portability, and objection. You may also lodge a complaint with your local data protection authority.